Orders will be shipped out within 5 days of purchase unless you have placed an order for a preorder - if you order other titles at the same time as a preorder, your entire order will ship together at the time of the furthest release date. While we do our best to make release dates they may change as a result of production, shipping or Covid-19 delays and in these cases the product listing will be updated. All orders ship from the US and while we ship internationally it can be difficult for us to get last mile tracking for all orders outside of North America and Europe. Due to the ongoing conflict we are not currently able to ship to Ukraine, Russia or Belarus.
We do not offer returns after an order has shipped. If you have a change of address please let us know immediately and we will do our best to update before your order ships but cannot guarantee this is possible. We guarantee your order will be shipped out in pristine condition; depending on the severity of any damages or defects we will do our best to accommodate replacement requests provided with photos and/or video. Please note that minor imperfections and packaging blemishes do not qualify for replacements.